01
Customer scans the QR Code
Use the QR Code at the counter, table, reception, packaging, WhatsApp, receipt or post-service flow.
Customer feedback QR code platform for local businesses
Grow Google reviews with QR code customer feedback
WiseReview helps local businesses collect customer feedback in seconds, send happy customers to Google reviews, recover unhappy customers and improve customer retention with coupons.
Customer satisfaction survey in 5 to 10 seconds
More positive Google reviews
Alerts to recover unhappy customers
WiseReviewQuick survey
How was your experience?
★★★★★
Customer name
Tell us a little about your experience...
Send feedback
5 to 10s
average time
automatic invite
Built for local businesses that depend on online reputation, repeat visits and excellent service
ClinicsRestaurantsRetail storesSalonsGymsLocal services
How it works
A simple workflow for feedback, reviews and customer retention
WiseReview connects QR Codes, customer satisfaction surveys, Google review invitations, internal alerts and retention coupons in one platform.
02
They answer a quick survey
The survey collects name, star rating and an optional comment to measure customer experience.
03
Happy customers review on Google
High ratings receive a clear invitation to publish a positive Google review.
04
Unhappy customers become internal alerts
Low ratings stay in the dashboard so managers can act before public complaints.
05
Coupons drive repeat visits
After feedback, customers can receive a coupon to come back and buy again.
Product
A review, feedback and customer retention platform in one workflow
From public survey to internal dashboard, the experience is fast for customers and useful for online reputation management.
Feedback received
Maria Souza
★★★★★
Fast service, attentive team and a very organized environment.
Google invite
Thanks for your feedback!
Could you share your experience on Google?
Review on Google
Manager dashboard
Average satisfaction4.7
Feedback this month128
Google conversion42%
Features
Features for online reputation, satisfaction and repeat purchases
Use QR code feedback to grow Google reviews, monitor satisfaction, recover unhappy customers and identify service improvement opportunities.
✓
Unlimited QR Codes by location, table, counter, campaign or channel
✓
Customer satisfaction survey with stars, name and comment
✓
Smart routing to Google review management
✓
Negative feedback management and customer recovery
✓
Custom coupons for customer retention and repeat purchases
✓
Dashboard for satisfaction, feedback, coupons and Google conversion
✓
Filters by date, location, rating, QR Code and customer
✓
CSV export and reports for customer experience management
AI module
Turn customer comments into actionable insights
AI helps managers identify sentiment, complaint patterns, recurring compliments, satisfaction drops and opportunities to improve service quality.
Automatic sentiment analysis for customer feedback
Most mentioned compliments and complaints by period
Weekly summary for reputation and satisfaction management
Recurring topic alerts before issues become public complaints
Satisfaction trends by location, channel and period
Smart alert
8 customers mentioned wait time this week.
Satisfaction dropped 12% compared with last week. Prioritize service speed and wait time.
Use cases
QR code feedback adapted to each local business workflow
Each QR Code can represent a location, channel, table, service area or customer journey moment.
Clinics
Collect feedback at reception, post-visit, treatments and multiple locations.
Restaurants
Run satisfaction surveys at tables, delivery, pickup, counter and shift-level experiences.
Retail stores
Capture feedback at checkout, delivery, post-sale, returns and assisted service.
Salons and aesthetics
Measure procedures, professionals, return visits and service experience.
Comparison
Move beyond guesswork and monitor customer experience closely
WiseReview centralizes signals that usually stay scattered across the counter, WhatsApp, Google and team memory.
Without WiseReview
- ✕ Scattered feedback
- ✕ Few Google reviews
- ✕ Complaints found too late
- ✕ No retention process
- ✕ Decisions based on guesses
With WiseReview
- ✓ Centralized feedback
- ✓ More positive reviews
- ✓ Problems identified quickly
- ✓ Coupons for repeat purchases
- ✓ AI insights
Testimonials
Built for managers who need to act fast
Fictional examples based on the platform's target customer profiles.
★★★★★
Before, I only knew about a problem after it became public. Now I see feedback the same day.
★★★★★
The team can track compliments, complaints and improvements without scattered spreadsheets.
★★★★★
Coupons helped turn a quick survey into another customer visit.
Pricing
Plans to start simple and grow with control
Choose monthly or annual billing. Annual pricing is paid once with 50% off the monthly equivalent.
Starter
For getting started with customer feedback collection and Google review management.
$25/mo
- ✓ 50 feedbacks/month
- ✓ 500 AI Credits
- ✓ 1 location
- ✓ Unlimited QR Codes
- ✓ Coupons
- ✓ Basic dashboard
Most popular
Premium
For businesses that need scale, AI insights and better customer experience reports.
$49/mo
- ✓ 200 feedbacks/month
- ✓ 2,000 AI Credits
- ✓ Up to 5 locations
- ✓ Advanced dashboard
- ✓ AI reports
- ✓ CSV export
Business
For multi-location operations and advanced customer retention needs.
Custom
- ✓ Unlimited feedback
- ✓ Multi-location
- ✓ White label
- ✓ API
- ✓ Integrations
- ✓ Account manager
FAQ
Frequently asked questions
Quick answers about QR code feedback, Google reviews, coupons, customer retention and AI.
Does the customer need to install an app?
No. Customers open the satisfaction survey in the browser after scanning the QR Code.
Is the customer forced to review on Google?
No. WiseReview only invites happy customers to share their experience in a Google review.
What happens with negative feedback?
It is saved in the dashboard so the manager can follow up, respond and recover the customer before a public complaint.
How do coupons work?
The business configures type, value, minimum purchase and expiration. The coupon appears after feedback to encourage repeat purchases.
Does the AI module use credits?
Yes. Analyses, summaries and smart alerts use AI Credits according to the selected plan.
Can I customize the experience?
Yes. The system supports company name, logo and brand colors.
Start turning feedback into growth
Create QR Codes, collect real opinions and monitor your company's online reputation in one dashboard.
Get started